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Privacy Policy

Last Updated: February 25, 2026

Introduction

At Neurum (neurum.fit), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website. We believe in transparency -- so we have written this policy in plain language, not legal jargon.

The short version: We collect minimal data, we do not sell your information to anyone, and we use cookies only for analytics and site functionality.

Information We Collect

Information You Voluntarily Provide

  • Quiz Responses: If you take our Stack Quiz, your answers are processed locally in your browser to generate recommendations. We do not store your quiz answers on our servers.
  • Contact Information: If you contact us via email, we retain your message and email address solely to respond to your inquiry.

Information Collected Automatically

  • Analytics Data: We use privacy-respecting analytics to understand how visitors use our site. This may include pages visited, time on page, referral source, device type, and approximate geographic location (country/region level). This data is aggregated and cannot identify you personally.
  • Cookies: We use essential cookies for site functionality and optional analytics cookies. See our Cookie section below for details.
  • Server Logs: Our hosting provider (Cloudflare) may collect standard web server logs including IP addresses, browser type, and request timestamps. These are retained for security purposes and automatically deleted after 30 days.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our website and services
  • Understand how visitors interact with our content so we can improve it
  • Respond to inquiries and support requests
  • Detect and prevent security threats and abuse
  • Comply with legal obligations

We do NOT use your information to:

  • Sell or rent your personal data to third parties
  • Send you unsolicited marketing emails
  • Create individual user profiles for advertising purposes
  • Make automated decisions that affect you

Cookies

We use cookies in two categories:

  • Essential Cookies: Required for basic site functionality (theme preference, session management). These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our site. You can disable these through your browser settings without affecting your experience.

We do not use advertising cookies or tracking pixels from ad networks.

Third-Party Services

We use the following third-party services that may process limited data:

  • Cloudflare: Website hosting and CDN. Subject to Cloudflare's Privacy Policy.
  • Analytics Provider: Privacy-focused web analytics. Does not use cookies for tracking across sites and does not collect personal data.

We do not use Google Analytics, Facebook Pixel, or any advertising-network tracking tools.

Data Security

We implement industry-standard security measures including HTTPS encryption, secure hosting infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to protect your data.

Your Rights (GDPR / CCPA / International)

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of any personal data we hold about you.
  • Right to Deletion: Request that we delete your personal data.
  • Right to Correction: Request correction of inaccurate personal data.
  • Right to Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing of your data for specific purposes.
  • Right to Opt-Out of Sale: Under the California Consumer Privacy Act (CCPA), you have the right to opt out of the sale of your personal information. We do not sell your personal information.

To exercise any of these rights, contact us at the email address listed below.

Children's Privacy

Neurum is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy. Analytics data is aggregated and anonymized. Contact emails are retained for up to 12 months after the last communication, then deleted.

International Data Transfers

Our website is hosted on Cloudflare's global network, which means your data may be processed in countries outside your country of residence. Cloudflare complies with applicable data transfer frameworks including EU-U.S. Data Privacy Framework.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at: [email protected]

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Disclaimer: Neurum is for educational purposes only and is not medical advice. Always consult a healthcare professional before starting any supplement. We are not responsible for individual results. These statements have not been evaluated by the FDA.

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